Inside the head of a designer


MyPolice is LIVE
January 17, 2011, 4:19 pm
Filed under: Public Sector Design, service design, social innovation, work

You can visit the online feedback tool for the public and police, MyPolice, here.

Here are some thoughts I had about the journey written on our new, shiny blog.

I want MyPolice to be known for giving a voice to people who may have not had one before and creating new dialogues with the police. I want MyPolice to be known as a great platform. I hope, in some way, what we have done and will continue to do will pave the way for the production and delivery of new ideas for our society, across all sectors. I want everyone to believe they can do something that can make a difference.

I care about fairness and equality and believe no one should be treated unfairly or unjustly. I care about people in their communities coming together to work with the police, rather than against them.

It has taken eighteen months and twenty five days to get MyPolice all the way from an award winning idea to reality. Eighteen months and twenty seven days ago I graduated, two days later I won Social Innovation Camp. The winning MyPolice team was me, Kate Ho, Jen Davies, James Brown, Carrie Bishop, Olivier Raynault, Tony Bowden, Charlotte Mc Donald and Gayle Rice.

 

The winning team
The winning team

 

2010 has been a pivotal year for MyPolice in many ways. Most importantly it was the year I joined forces with my now business partner and dedicated partner in crime, Lauren Currie.

Lauren and Sarah presenting at Policing 2.0Lauren and Sarah presenting at Policing 2.0 

We learned really tough lessons in how the police work, the mindset, the culture and how we could make this work. We met Johnathan Briggs, our business advisor who gave us the reality check we needed to take our student hats off and become business women. Johnathan really helped us develop our thinking around taking the good idea that won SICamp to a sound business proposal.  We worked non stop in developing our brand and applying for funding.We then received confirmation of funding from 4ip and Firstport which allowed us to bring on board Danyi Feng;  a brilliant and talented developer.

 

Public feedback Public feedback 

The future of MyPolice is an exciting one. We have endless ideas, new functions and steps we can take to use MyPolice to illustrate, document and become a catalyst for change in the police service and communities.  I think the future is going to be full of tough decisions, and challenges but I’m confident our team will take on these challenges with gusto and commitment to make MyPolice the best service it can be.

There have been times when it felt like giving up was an option – it has been mentally and physically tough to keep going. Lauren and I lived on fresh air for over six months, Lauren spent the past year endlessly travelling up and down the country meeting Chiefs and understanding what keeps them awake at night ( while I was in undertaking my Masters degree – embedding design in an organisation )

Travelling to London most weeks
Travelling to London most weeks

 

There have been so many barriers, out of our control, that we have met along the way. Stations being struck by lightening and a government body stealing our identity to name a few! On a personal level, to get this out there and for MyPolice to become a success would be like completing a marathon and having worn shoes on the wrong feet. I feel a bit bashed around, and a bit thicker skinned, but this will be a real personal triumph to deliver MyPolice, knowing that if you have a big idea, it is possible to deliver it.

HMIC debacle
HMIC debacle

 

I didn’t do this on my own. There are far too many people to name and I feel I would forget people if I tried to do so, but you know who you are. I can’t thank you enough. The original team at SIcamp who helped, continued to help and some who have become great friends of mine. Also, 4ip and Firstport who believed in the our goal and enthusiasm.

I have big dreams for MyPolice. I want MyPolice to be used by every force around the UK. Once we have built the site we want to, when mypolice.org is a central hub and geographically savvy to work with complex policing boundaries, produce interesting and service changing data, we want it to be THE platform for police engagement and provide functions around the big society, volunteering, anti-social behaviour, gauge how communities are feeling about their ward, sub division, area and force.  We have lots of ideas but importantly we need to focus on right now, keep it simple, do what it says on the tin, and deliver a service.

Understanding the pilot area Understanding the pilot area 

The pilot is all about testing the product and getting stories. We are piloting in one area, so taking one small step at a time. We want to see responses from the local community officers we have signed up to MyPolice and a dialogue forming between the Police and the public. I don’t want more, or less than this. We just want enough information to begin building a bigger and better site that will work in a way the public and police need.

Oh and one last thing. Thanks to all of you. MyPolice would not be here without your support, advice and encouragement. The unsung hero in all of this is our lead developer Danyi Feng. Here’s to transforming the way the police and the public communicate.

Advertisements

Leave a Comment so far
Leave a comment



Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out / Change )

Twitter picture

You are commenting using your Twitter account. Log Out / Change )

Facebook photo

You are commenting using your Facebook account. Log Out / Change )

Google+ photo

You are commenting using your Google+ account. Log Out / Change )

Connecting to %s



%d bloggers like this: